WIC Contract Administration Mgr II in Austin, TX

Description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: WIC Contract Administration Mgr II 
Job Title: Contract Administration Mgr II 
Agency: Health & Human Services Comm 
Department: WIC Salaries 
Posting Number: 11842 
Closing Date: 12/24/2025 
Posting Audience: Internal and External 
Occupational Category: Business and Financial Operations 
Salary Group: TEXAS-B-28 
Salary Range: $7,716.66 - $12,000.00 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework:  
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations:  
MOS Codes: 3006,3044,8640,310X,36A,36B,51C,60C0,62S0,63G0,63S0,64PX,651X,6C0X1,751X,FIN10,F&S,LS,LSS,SEI16,SK 
 
 
 

Works under the general direction of the Texas WIC Program Services Director for the Health and Human Services Commission (HHSC) WIC program.

This position serves as a manager within the WIC Contracts team, as well as performs highly advanced (senior-level) contract administration and management work for contracts that are large in scope, have a high degree of complexity, and/or have a total contract value greater than $100 million. This position will support WIC IT contract administration, submission of associated federal documentation, and IT coordination and communication with external WIC partners participating in shared IT solutions. Primary functions of this position encompass five areas: Procurement, Contracting, Policy Implementation, and Administrative Contract Compliance and Reporting.

Functional responsibilities include: contract planning, developing and implementing process improvement initiatives and providing consultative services and technical assistance related to contract policy and procedure development, communicating with internal and external customers, and providing supervision that ensures compliance with HHSC policies as well as state and federal requirements. This position works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Work outside of regular hours may be required. Travel to other work locations may be required. Performs other duties as assigned.

Essential Job Functions:
1. (25 percent) Manages the daily operations of WIC contract staff to ensure accuracy and timeliness of procurement and contract activities and develops short- and long-term strategies and goals for the administration of contracts. Plans, assigns and supervises the work of assigned to the contracting staff to ensure tasks are completed timely and efficiently. May serve as the principal contract liaison between agency management, contractors, the Legislature, and other customers. Works with stakeholders to provide guidance for the completion of business case and use case documentation for clear and concise inclusion in RFO and TPO-related documents. 

2. (20 percent) Oversees the development, execution, and management of complex IT contracts, some exceeding $100 million, providing a broad range of services across multiple organizational departments, including the development of strategies and goals for administration of IT contracts. Works with agency procurement staff to prepare for vendor conferences. Works with agency procurement staff to plan response scoring guides; train evaluators and monitor evaluators adherence to procurement and confidentiality requirements. Drafts vendor performance and management documents as necessary. Completes appropriate reports and documentation related to contract planning and tracking. Serves as division subject-matter-expert for executed contract content and requirements. Oversees the development and training of staff regarding contract management roles and responsibilities.

3. (20 percent) Interprets program policies, procedures, state and federal regulations for internal and external inquirers. Monitors legal and regulatory requirements pertaining to the performance of contract management. Develops contract management and administration policies, processes, and procedures. Reviews reports of statistical information related to program contracts ensuring data entries accurately reflect the status of contract activity. 

4. (10 percent) Oversees quality assurance activities regarding contract processing and administration by developing contracting quality assurance activities. Oversees technical reviews of contracts and related amendments verifying contract data meets performance, legal, and fiscal requirements described in the contract. Uses internal quality review tools to review and evaluate
compliance with contract management and administration criteria.

5. (10 percent) Identifies cost saving opportunities for initial contracts, contract extensions, and contract amendments as applicable, and may oversee special studies or surveys to identify process improvements. Oversees the planning, developing, and conducting of presentations. Oversees the review of specifications for bids or solicitations and negotiates or communicates other contract terms.
Maintains contracts by negotiating contract options, amendments, and work plan changes. Oversees the maintaining of documentation in each contract file; monitoring of contract performance by examining billings, fiscal data, performance, and eligibility determinations for compliance with contract terms; and resolving audit exceptions by defining causes of errors and recommending dispositions.

6.(10 percent) Oversees preparation of correspondence and reports according to designated procedures. Represents the agency at contract planning sessions, committees, workgroups and meetings to address significant issues. 

7. (5 percent) Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet
the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may
require an alternate shift pattern assignment and/or location.

Knowledge Skills Abilities:
Knowledge of State procurement and contract laws including the State of Texas Procurement and Contract Guide.
Knowledge of program planning and implementation.
Knowledge of acceptable communication standards, tools, and methods.
Knowledge of local, state and federal statutes and regulations relating to federal grant programs.
Skill in developing contracts, in problem resolution, and in the use of applicable software including MS Word and Excel.
Skill in developing procedures, templates and processes.
Skill in providing customer service excellence.
Skill in communication, both written and verbal, including public speaking.
Skill in strategic planning, financial and contract management, and project management.
Ability to interpret technical reports, data trends, and contract language.
Ability to interpret statutes, state, and federal rules and regulations.
Ability to develop solutions to problems.
Ability to direct, assign, and evaluate the work of contract staff.
Ability to establish effective working relationships with individuals at all levels of an organization.

Registration or Licensure Requirements:
Texas Contract Manager Certification (CTCM) preferred. Must be obtained within 90 days.

Initial Selection Criteria:
Two years' experience in contract/scope development, contract management, contract administration, or contract monitoring or deliverable review related to IT
contracts.
Must have at least 1-year management experience/supervisory experience/team lead experience/experience overseeing the work of
others.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.