Telepsychiatry Coordinator in Rusk, TX

Description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Telepsychiatry Coordinator 
Job Title: Admin. Asst-Telepsy Coord 
Agency: Health & Human Services Comm 
Department: PsychSecurity Adm Spt 
Posting Number: 18227 
Closing Date: 07/06/2026 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Range: $2,953.25 - $4,365.66 
Pay Frequency: Monthly
Salary Group: TEXAS-A-13 
Shift: Day 
Additional Shift: Days (First) 
Telework: Not Eligible for Telework 
Travel: Up to 10% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location: Rusk State Hospital 
Job Location City: RUSK 
Job Location Address: 805 N DICKINSON DR 
Other Locations:  
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN 
YN,YNS 
 
 

Brief Job Description:

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people's lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of ten psychiatric hospitals, two youth residential treatment facilities, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.

The Telepsychiatry Coordinator performs moderately complex administrative support work and routinely interacts with treatment team members. This position manages the scheduling of Telepsychiatry services and orchestrates the logistics of patients and Telepsychiatry providers utilizing direct communication and exchanged information to ensure an efficient system. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Essential Job Functions (EJFs):

Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Oversees and manages the scheduling of Telepsychiatry services provided by psychiatrists, psychologists and APRNs utilizing shareable databases to ensure cohesiveness.

Actively coordinates and participates in shift reporting and recovery team meetings, or meetings with treatment team staff when needed to communicate suggestions, concerns, or issues with the provision of Telepsychiatry services.

Instructs other PNAs on the process of escorting patients to the Telepsychiatry appointments. Instructs other staff on specific hospital and unit/program procedures and policies as related to the provision of Telepsychiatry services.

Shares information with other PNAs so they understand their role in supporting the provision of Telepsychiatry services as part of the patient's treatment.

Performs administrative duties to include coordinating, compiling, and scheduling telepsych visits between providers and patients using a scheduling database. Editing and distributing documents, forms, and any correspondence between providers, patients, and hospital leadership.

Participates in all mandatory training as well as any required program or specific training in order to meet requirements and ensure skills and knowledge are maintained.

Serves as a liaison/contact person for program staff, patients and centralized rehabilitation staff through direct communication via phone calls or emails and exchange of information in order to assure that Telepsychiatry schedules are created and maintained and modified, even on short notice, when needed.

Escorts patients to their Telepsychiatry appointments and coordinates the provision of Telepsychiatry services.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Knowledge of office practices and administrative procedures

Knowledge of HIPPA and confidentiality rules

Knowledge of the Electronic Medical Record (EMR)

Proficient knowledge and skills in computer use and the written language including spelling, punctuation, medical as well as psychiatric terminology.

Skills in the use of standard office equipment and software

Organizational skills required to manage a complex schedule for multiple providers schedules are maintained.

Ability to be productive and responsible in a professional environment.

Ability to communicate effectively using both oral and written methods.

Ability to work with others and accept supervision.

Ability to multi-task and work under pressure

Ability to synthesize large amounts of information into a clearly written and concise document.

Ability to coordinate team members so that schedules are maintained.

Registrations, Licensure Requirements or Certifications:

None

Initial Screening Criteria:

At least two (2) years' experience in a professional support role.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco and Terrell Center for Youth applicants must be 21 years of age.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.

Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. Vaccines may be provided. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.