Staff Services Officer V in Austin, TX

Description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Staff Services Officer V 
Job Title: Staff Services Officer V 
Agency: Health & Human Services Comm 
Department: OIG Exec Mgmt-Prin Deputy IG 
Posting Number: 15124 
Closing Date: 04/03/2026 
Posting Audience: Internal and External 
Occupational Category: Business and Financial Operations 
Salary Range: $4,523.16 - $7,253.83 
Pay Frequency: Monthly
Salary Group: TEXAS-B-21 
Shift: Day 
Additional Shift:  
Telework:  
Travel: Up to 15% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations:  
MOS Codes: 0102,0111,0147,0160,0161,0170,0171,0430,0431,0491,2102,3152,4801,4802,4803,4804,4810,4821,6607,8411 
8412,8840,8862,120X,16GX,20C0,2G0X1,30C0,36A,36B,38FX,3F0X1,3F1X1,420A,42A,42B,42H,4A1X1,51C,60C0 
63A,63AX,63G0,63S0,641X,70C,70F,89A,8A200,8U000,90A,920A,920B,92A,92Z,FIN10,F&S,LS,LSS,PERS,PS,SEI11 
SEI15,SK,WEPS,YN,YNS 

Job Description: 

The Staff Services Officer V reports to the Principal Deputy Inspector General (PDIG) to perform advanced (senior level) staff services work. Work involves planning, directing, and overseeing staff services activities for teams reporting to the (PDIG) and Chief of Staff, including analysis, use of independent judgment, and planning to execute special and administrative assignments and projects to include but not limited to, review and development of policies, procedures, and processes; overseeing administrative procedures that provide for efficient processing of purchasing, travel, human resource material, calendaring, and budget; and coordinating other logistics and documentation for the PDIG. Develops and coordinates the implementation of administrative projects or initiatives assigned by the PDIG. Develops and manages documents and filing systems, including creation, review, editing, routing, filing and retention for the PDIG. Interacts daily with other HHS executive staff offices to coordinate assignments. Develops and coordinates the implementation of administrative and projects/initiatives assigned by the PDIG. Serves as consultant to teams reporting to the PDIG in identifying issues and facilitating appropriate action, including completion of executive level assignments. Prepares and reviews and/or oversees the preparation and review of operational and special reports. Plans and coordinates special and administrative assignments, including activities with federal, state, and other HHS IG offices. Performs other duties as required to ensure consistency, timeliness, and accountability, and may plan, assign and/or supervise the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.  

Essential Job Functions:

Provides staff services functions such as human resources, purchasing, calendaring, meeting notes, travel, staff requests, signature and approvals routing, and other logistics activities. Plans and coordinates special and administrative assignments and programs. Develops and manages documents and filing systems, including creation, review, editing, routing, filing and retention for the PDIG. Provides back-up support to the Inspector General and Chief of Staff as needed. 

Provides administrative support for the PDIG and Chief of Staff divisions as needed, including records management, travel, purchasing and scheduling. 

Assists with the administration of the Executive Review Process by managing and routing all memorandums, letters, and reports that are submitted to the Inspector General Executive Clerk Mailbox for review and approval. Responsible for logging and tracking all review requests in SharePoint and initiating task assignments for leadership to review. Provides direction and/or coordinates reviewed/approved documents with all division administrative staff personnel. Updates the manual, SharePoint and templates as needed.

Prepares and reviews and/or oversees the preparation and review of operational and special reports. Assists with projects and assignments. Prepares, reviews, edits, and tracks high quality written documents, including project updates, summaries, memoranda, issue papers, status updates, presentations, agendas, and special reports submitted to or from the PDIG. Sets goals and objectives, makes assignments, provides direction, reviews and approves work products. 

Assists with coordinating hiring and separation functions, including assisting with job postings, screening applications, planning interviews, securing system access, and facilitating exit activities for PDIG and Chief of Staff divisions. 

Acts as liaison to other program staff and other agencies or HHSC divisions concerning programs and initiatives being managed by the office. Provides input, technical assistance, and guidance to staff (internal and other HHSC divisions) in the development and implementation of activities and initiatives. Interacts regularly with other HHS executive staff offices to coordinate assignments. Develops and coordinates the implementation of administrative and projects/initiatives assigned by the PDIG. 

Performs other duties, as assigned. 
 

Registrations, Licensure Requirements or Certifications:

N/A

Knowledge, Skills, and Abilities:

Knowledge of Health and Human Services programs, policies, and procedures.
Knowledge of the mission, vision, and values of the Inspector General's office.
Knowledge of the Texas legislative process, Texas Legislature Online and Telicon.
Knowledge of fiscal and budgeting techniques and practices.
Knowledge of information technology needs.
Knowledge of office management and human resource administration.
Knowledge of HHS travel policies and processes.
Skill in coordinating activities, in the use of computers, and in critical thinking.
Skill using Outlook, MS Word, PowerPoint, and Excel or similar programs.
Strong planning and organizational skills.
Skill in navigating HHS Human Resources applications.
Ability to study and evaluate programs and propose recommendations.
Ability to interpret and apply HHSC and Inspector General policies and procedures.
Ability to analyze and solve work problems.
Ability to make decisions affecting the operation of administrative services functions.
Ability to communicate effectively, both orally and in writing.
Ability to plan, assign, and/or supervise the work of others.
Ability to work cooperatively as a team member in a fast-paced, deadline-orientated environment.
Ability to perform work with a high degree of attention to detail.

Initial Screening Criteria:

Graduation from an accredited four-year college or university with major coursework in human resources, public or business administration, or a related field is generally preferred.

At least five years of experience in office management, business administration, information technology, human resource administration, or budget preparation work.

Experience and education may be substituted for one another.

Additional Information:

The OIG is responsible for preventing, detecting, auditing, inspecting, reviewing, and investigating fraud, waste, and abuse in the provision of HHS in Medicaid and other HHS programs. Potential employees of OIG are subject to criminal background checks in accordance with the HHS Human Resources policy. Selected applicants must complete a national fingerprint-based criminal background check through the Texas Department of Public Safety (TDPS) and Federal Bureau of Investigations (FBI) to determine if they have criminal history record information that constitutes a bar to employment.  

The posted salary range may reflect the minimum and maximum allowable by state law. Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.  

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.  

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.