Program Supervisor IV - Risk Manager in Lubbock, TX

Description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Program Supervisor IV - Risk Manager 
Job Title: Program Supervisor IV 
Agency: Health & Human Services Comm 
Department: Security 
Posting Number: 15538 
Closing Date: 04/20/2026 
Posting Audience: Internal and External 
Occupational Category: Healthcare Support 
Salary Range: $4,523.16 - $7,253.83 
Pay Frequency: Monthly
Salary Group: TEXAS-B-21 
Shift: Day 
Additional Shift: Days (First) 
Telework: Not Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location: Lubbock State Supported Living Center 
Job Location City: LUBBOCK 
Job Location Address: 3401 N UNIVERSITY AVE 
Other Locations:  
MOS Codes: 0203,0207,0302,0370,0520,0602,0802,1802,1803,2340,5502,6302,6502,7202,7208,7210,7220,7502,8005,8858 
9702,16GX,60C0,611X,612X,63G0,641X,712X,86M0,86P0,8U000,9G100,BOSN,ELC,ISS,MAT,MED,MLES,MSSD,MSSE,MS 
SR,OSS,WEPS 
 

Brief Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. 

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Risk Manager performs highly complex (senior level) administrative and supervisory program work related to Risk Management. Work involves directing the identification, development, implementation, and evaluation of risk management loss control programs and guidelines. Work involves reviewing, evaluating, inspecting, developing, and implementing a comprehensive risk management program which identifies risk exposures, analyzes their causes and impact, and develops appropriate strategies for avoiding and/or reducing potential losses. Supervises the Safety Officer, and Video Surveillance and Security personnel. May train others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. 

Essential Job Functions (EJFs):

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Program Supervisor IV is responsible for Risk Management Program administration work with Assistant Director of Administration (ADOA) including:

• Provides consultation to facility administration, division heads, department heads, and contractors to identify, evaluate, and address general and specific risk management issues.
• Conduct various environmental/safety inspections of facility operations, reviews environmental/safety audits performed by others, and communicate with facility administration, division, and/or department heads regarding Life Safety Code and State Fire Marshall violations.
• Develops and implements facility policies, programs, guidelines, and procedures in compliance with all applicable federal, state, and local laws and regulations and ICF-IID Regulatory requirements related to risk management, safety, and emergency preparedness.
• Develop plans of correction/improvement, coordinates facility response (in consultation with facility administration), ensures collection of supporting documentation for evidence book, and monitors plans of correction for surveys and inspection pertaining to the provision of services in an ICF- IID residential facility and other external quality improvement initiatives pertaining to safety/environmental issues.
• Directs, develops, and implements an effective Risk Management/Safety educational program, including new employee training and periodic updates as necessary, for facility employees and contractors.
• Conducts various emergency drills/exercise, review reports on drills performed by others, assesses effectiveness of staff performance, and communicates results to facility administration, division, and/or department heads in accordance with both the Department of Justice Settlement Agreement and ICF-IID Regulatory requirements.
• Completes assigned records, documents, and reports accurately and according to agency and facility guidelines and time frames.
• May serve as a member of select committees as a representative of the risk management programs.
• Prepares and monitors work schedules for Video Surveillance and Security staff to ensure 24 hours a day, 7 days a week, 365 days a year coverage including all holidays.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. 

Knowledge, Skills and Abilities (KSAs):

• Experience in risk management and safety program work. Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment (i.e. business management, public administration, or risk management) is preferred.
• Knowledge of loss control management; Incident Command Systems; of training and presentation techniques; safety program management; of risk management concepts and techniques; of laws, agency policies, programs, and rules of the Commission; and of federal, state, and local regulations and other external standards pertaining to the provision of services in an ICF-IID residential facility.
• Skill in communicating effectively and concisely in written, oral, and graphic forms at all levels; strong consultation and education skills, including application of adult learning principles; and advanced skill in Microsoft Office Suite, PeopleSoft, and/or other similar computer applications, including experience with computerized databases.
• Ability to direct and coordinate risk management, loss control, and safety programs; to determine, recommend, and evaluate the impact of plans and programs; to evaluate risk management and loss control material; to develop and analyze facility policies and programs for compliance with applicable state and federal statutes, standards, rules, and professional risk management guidelines; to provide hands-on interpretation, direction, and assistance; to plan a consultation/education event that is goal-directed and includes measurable outcomes; to prioritize and manage multiple projects; to set and adhere to very specific timelines for task completion; to maintain effective working relationships with facility management and administration, HHS Support Services Risk Management, State Office of Risk Management, and other state and federal agencies' personnel, and outside entities; and to plan, assign, and direct the work of employees involved in various aspects of risk management and safety operations.

Registrations, Licensure Requirements or Certifications:

None

Initial Screening Criteria:

• One year of experience in safety or risk management.
• Graduation from an accredited four-year college or university with major course work in field relevant to Risk Management is preferred.
• Experience with Microsoft Office Suite to include Excel, Word and related programs.
• One year of experience supervising others.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.