Program Specialist III in Austin, TX

Description

Are you a highly motivated, compassionate, and dedicated individual seeking a rewarding career dedicated to assisting the most vulnerable citizens of Texas, providing vital services such as food, medical care, and cash assistance? If your answer is yes, the Community Partner Program invites you to join our dynamic team working in an innovative and high-performing environment. The Community Partner Program (CPP) establishes partnerships with community- and faith-based organizations that promote self-service and self-sufficiency by helping individuals apply for and manage their Medicaid, CHIP (Children's Health Insurance Program), TANF (Temporary Assistance for Needy Families), and SNAP (Supplemental Nutrition Assistance Program) benefits through YourTexasBenefits.com and the Your Texas Benefits mobile app.

This role is not just a job; it is an opportunity to make a significant impact in the lives of many, fostering a healthier and more supported community across Texas. If you are passionate about driving change and eager to contribute to a team that goes above and beyond to serve, we want to hear from you. Why Should I Work For CPP?

The Community Partner Program is not only a qualifying organization for the Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments, but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, a lifetime monthly retirement annuity as well as Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

To learn more about how CPP makes a difference in our community, click on the link: Building Bridges: A Guide to the CPP Program

Our ideal candidate is:
• Highly organized
• Skilled at multitasking
• Eager to learn policy regulations
• Thrives in a challenging, fast-paced, and ever-evolving environment
• Possesses excellent communication skills
• Maintains a positive attitude
• Demonstrates a strong work ethic
• Is driven by a desire to make a positive impact on the lives of others.

If you embody these qualities, we encourage you to apply and become a part of our mission to support and empower Texas residents in need. The Community Support Specialist (CSS) works under general supervision, with moderate latitude for the use of initiative and independent judgment. The CSS reports to the Regional Program Supervisor and collaborates with internal and external stakeholders to expand awareness of CPP programs and provide expertise in various HHSC benefits programs such as Medicaid, Children's Health Insurance Program (CHIP), and the Supplemental Nutrition Assistance Program (SNAP). The CSS work involves providing consultative services and sharing best practices and resources with Community Partners. Responsibilities include partner recruitment, coordination of stakeholder engagement, participation in program development, planning, implementation, analysis and evaluation activities, and delivery of informational presentations. The CSS will work both independently and as a member of a team with offices in multiple locations across the state. Community engagement and partner support may often require work outside of regular hours. The CSS will travel the assigned region, and occasional travel may be required to other work locations. Performs other duties as assigned or required to maintain efficient department operations. If you also possess these skills, then we are looking for you. We want you to join our team!