Management Analyst III in Austin, TX

Description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Management Analyst III 
Job Title: Management Analyst III 
Agency: Health & Human Services Comm 
Department: Pharmacy Benefits Mgmt SPMP 
Posting Number: 14574 
Closing Date: 05/28/2026 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Range: $5,098.66 - $8,304.83 
Pay Frequency: Monthly
Salary Group: TEXAS-B-23 
Shift: Day 
Additional Shift: Days (First) 
Telework: Eligible for Telework 
Travel: Up to 10% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations: Austin 
MOS Codes: 0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,11Z,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X 
641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS 
 
 

MANAGEMENT ANALYST III

 Brief Job Description
This position performs advanced (senior-level) professional organizational analysis consultative services and technical assistance work for the Cross Coordination & Pharmacy Benefit Oversight team. This position works under limited supervision with considerable latitude for the use of initiative and independent judgement; conducting work simplification studies; and preparing operations and procedures manuals to enhance organizational effectiveness of programs support of contract monitoring. This position will analyze Vendor Drug Program functions and activities being considered for conversion to contract operations. This position works with program staff to ensure contract requirements are met, identify performance trends, and evaluate improvement activities. This position oversees the development, implementation, and management of complex performance management plans for covered outpatient drugs This position participates in the development of policies, guidelines, procedures, and communication produced by the Cross Coordination & Pharmacy Benefit Oversight team. Participates in compliance and project coordination with the Health and Human Services (HHS) enterprise programs and stakeholders. Develops improvement plans with stakeholders and contractors to address identified deficiencies.  Provides cross-division collaboration to ensure horizontal and vertical communication, appropriate project prioritization, and effective resource utilization. Performs related work as assigned.  

 
 
Essential Job Functions

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. 
(20%) Facilitates the development of plans and actions to meet the goals and objectives of the program.  Responsible for the development and implementation of the Cross Coordination & Pharmacy Benefit Oversight team policies, procedures, and guidelines
the development and use of evaluation tools designed by program staff to determine/measure the progress towards meeting the goals and objectives of the program; Facilitates all evaluation activities of the program (internal, external and contractor evaluation); provides updates to leadership. Provides written recommendations and/or proposals for future improvements.

 
(10%) Facilitates and oversees compliance and project coordination for the Cross Coordination & Pharmacy Benefit Oversight team and works with various internal and external stakeholders.

 
(15%) Facilitates and oversees the development and implementation of program processes and tools for use by staff to determine if contractors are meeting requirements and communicating this information to contract managers. Assists staff with identifying trends or anomalies that may require additional oversight and monitoring. Participates in and/or oversees on-site and desk reviews of outpatient drug benefits. Develops recommendations for improvement and corrective action to standardize or improve systems. 

 
(20%) Provides consultative services and technical assistance to Vendor Drug Program staff related to performance management and monitoring. Facilitates the development of comprehensive reports to present data and make recommendations for contract improvements or process changes. Analyzes proposed legislation or regulations to determine their effect on the Cross Coordination & Pharmacy Benefit Oversight team. 

 
(10%) Facilitates and oversees the development of the program's goals and objectives to support the development of program priorities for supporting contract oversight within Medicaid and CHIP Services. Researchers historical, current, and projected data to identify problems, causes, and areas for which procedural or system changes are indicated. Evaluates the Cross Coordination & Pharmacy Benefit Oversight team practices and provides recommendations on changes for improvement.  

 
(10%) May facilitate in and/or oversee the development of program communications and reports to external and internal parties regarding performance management issues, activities or results. May instruct, review work product and/or oversee others who prepare status reports for management identifying progress, productivity, key milestones, results of evaluation activities, overall performance of contractor, trends or anomalies that may require additional contract oversight and action.  
 

Registrations, Licensure Requirements or Certifications:

Certified Texas Contract Manager (CTCM) preferred, or the ability to obtain certification within 12 months of hire date and to maintain certification throughout employment. 
 

Knowledges, Skills, and Abilities:

Knowledge of organizational development and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures; methods and procedures analysis techniques; work simplification methods; forms and records design and control procedures. Strong ability to analyze or evaluate problems; to develop, recommend, or present alternative solutions; to develop, interpret, or implement policies and procedures; to prepare concise reports; and to communicate effectively both orally and in writing. Must have ability to analyze complex issues and/or problems and provide solutions and/or recommendations, as well as clearly articulate solutions to various levels of leadership.  Knowledge of contracting regulations, compliance and monitoring contracts. Skills in operating personal computers and in using applicable software, including Microsoft products, i.e. MS Word, Excel. Ability to lead or facilitate workgroups. Ability to communicate with internal and external stakeholders. 

Initial Screening Criteria:

At least three years of experience in program evaluation and analysis, or contract monitoring work/responsibilities. Experience in the development, implementation, evaluation and interpretation of program policies and at least one year or more of the following areas: outpatient pharmacy, Medicaid and CHIP, managed care programs, and/or contract management. At least one (1) year of experience overseeing projects and/or workgroups.

Graduation from an accredited four-year college or university preferred. Experience and education may be substituted for one another on a year for year basis. Certified Texas Contract Manager (CTCM), advanced Excel and SharePoint skills are preferred but not required.

Additional Information:

Position 69765
Persons interviewed may be required to participate in an in-basket exercise. 
Persons interviewed are encouraged to bring writing samples of their work products that are relevant to this posting. 
 

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.