Management Analyst II in Austin, TX

Description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Management Analyst II 
Job Title: Management Analyst II 
Agency: Health & Human Services Comm 
Department: OIG General Operations 
Posting Number: 10358 
Closing Date: 11/03/2025 
Posting Audience: Internal and External 
Occupational Category: Business and Financial Operations 
Salary Group: TEXAS-B-21 
Salary Range: $4,523.16 - $7,253.83 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 50% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations:  
MOS Codes: 0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,11Z,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X 
641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS 
 
 

Job Description:

The Management Analyst II serves as a strategic partner within the Office of Inspector General (OIG), specializing in business process analysis, project management, and continuous improvement initiatives that advance the agency's mission, vision, values, and core functions. Working collaboratively with Operations staff and OIG's core divisions, the Management Analyst II performs complex (journey-level) professional, organizational, consultative, and policy analysis. This role designs, leads, and implements studies to evaluate and improve systems, processes, and procedures. The position is responsible for developing and delivering briefing documents, reports, dashboards, and presentations to OIG leadership. Effective communication in both written and verbal with executive leadership, external partners, and interagency stakeholders is essential. The Management Analyst II will represent OIG on committees, task forces, and interagency workgroups, as assigned. As a lead for assigned projects, the Management Analyst II provides direction and subject matter expertise to project teams and may guide or mentor other staff. The role operates under general supervision with moderate latitude for exercising initiative, independent judgment, and problem-solving.

Essential Job Functions:

Project & Program Management – Leads and manages projects from planning through implementation, providing direction, subject matter expertise, and guidance to staff while ensuring alignment with organizational priorities. (35%)

Research, Reporting & Communication – Develops and delivers briefing documents, reports, dashboards, and presentations; communicates findings and recommendations effectively—both orally and in writing—to leadership, staff, and external stakeholders. (25%)

Business Process Analysis & Continuous Improvement – Conducts evaluations of systems, processes, and policies to identify opportunities for efficiency, effectiveness, and innovation that support OIG's mission and core functions. (25%)

Representation & Collaboration – Serves as OIG representative on committees, task forces, and interagency workgroups, fostering collaboration and building relationships with internal and external partners. (10%)

Independent Judgment & Leadership – Works under general supervision with moderate latitude, exercising initiative, problem-solving, and leadership to advance strategic objectives and support team development. Performs other duties as assigned. (5%)

Registrations, Licensure Requirements or Certifications:

      N/A  

Knowledge Skills Abilities:

Organizational & Program Knowledge: Knowledge of organizational development and management practices as applied to the analysis, evaluation, design, and implementation of programs, policies, and procedures; methods for process improvement, work simplification, and forms/records design and control. Knowledge of health and human services programs, functions, and systems, including applicable local, state, and federal laws and regulations, is preferred.

Project & Policy Expertise: Knowledge of project management concepts, tools, and processes. Knowledge of public policy development, analysis, and implementation. Ability to design programs, trainings, and policies to meet organizational objectives.

Analytical & Problem-Solving Skills: Ability to evaluate complex problems, develop alternative solutions, oversee studies, and provide innovative recommendations. Strong analytical skills with the ability to collect, organize, interpret, and disseminate significant amounts of complex information with attention to detail and accuracy.

Communication & Reporting: Ability to prepare concise, well-organized, objective, and data-driven reports, briefings, and presentations for OIG leadership. Skilled in professional verbal and written communication.

Technical Proficiency: Skilled in the use of office equipment and software, including Microsoft Office Suite (Word, Excel, PowerPoint, Project, Visio) and other relevant tools.

Interpersonal & Collaborative Skills: Skill in establishing and maintaining effective working relationships with staff at all levels and external stakeholders. Ability to lead and collaborate on projects, providing guidance and mentorship as needed.

Time Management & Flexibility: Ability to manage multiple tasks simultaneously, prioritize effectively, and adapt to changing priorities and deadlines while maintaining quality and accuracy.

Initial Screening Criteria:

Education: Graduation from a four-year college or university with major coursework in public policy, public or business administration, management, research analytics, or a related field is preferred. Equivalent combinations of education and relevant work experience may be considered.

Experience: A minimum of two years of professional experience in process improvement, project or program management, organizational development, or related work. Preferred five years of experience in Texas Health and Human Services. Preferred experience with Texas Health and Human Services hiring processes.

Analytical & Communication Skills: Demonstrated experience reviewing, evaluating, and improving programs or processes. Proven ability to synthesize complex information and translate it into clear, concise, and well-organized written reports or briefing documents.

Preferred Competencies: Experience in cross-functional collaboration, working with executive leadership, and contributing to organizational improvement projects

Additional Information:

OIG is responsible for preventing, detecting, auditing, inspecting, reviewing, and investigating fraud, waste, and abuse in the provision of HHS in Medicaid and other HHS programs. Potential employees of OIG are subject to criminal background checks in accordance with the HHS Human Resources policy. Selected applicants must complete a national fingerprint-based criminal background check through the Texas Department of Public Safety (TDPS) and Federal Bureau of Investigations (FBI) to determine if they have criminal history record information that constitutes a bar to employment.

OIG will request all applicants considered for an interview provide responses to essay questions. Failure to respond to the request could disqualify an applicant from the interview process.

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.