Instructional Designer in Austin, TX

Description

The Health and Specialty Care System (HSCS) serves 23 facilities in Texas with over 18,000 employees who provide care to individuals with mental illness and intellectual disabilities.

HSCS Competency, Training, and Development (CTD) is part of the Staff Support Services (SSS) team in the Business Operations Unit.

The HSCS CTD team supports facility CTD Departments by providing in-person, virtual, and hybrid training content as requested; creating and maintaining instructor-led and computer-based training and curriculum; responding to inquiries; providing guidance based on state mandates and HHS/HSCS policies and procedures; keeping accurate and up-to-date materials and records; managing and reporting data; certifying facility instructors; and facilitating division-wide training.

As part of the HSCS CTD team, the Instructional Designer will provide exceptional customer service to the HSCS facilities while collaborating with subject matter experts and instructional designers to design and develop instructor-led and computer-based training for multi-generational and multi-cultural facility staff. This role may also include program coordination and management for division-wide training programs. The ideal candidate has excellent verbal and written communication skills, is extremely proficient with software programs used for instructional development, and values innovation, creativity, and continuous process improvement. This individual will thrive when working independently and as part of a team and will stay abreast of current evidence-informed training best practices.

An in-basket exercise will be part of the interview process.