Electronic Health Record Specialist in Austin, TX
Program Specialist II
Are you ready to be professionally challenged? Are you looking to be part of a dynamic team of engaged and committed professionals? Then the Health and Specialty Care System (HSCS) may be just the place for you! The State Hospital System, under the HSCS is comprised of nine psychiatric hospitals located throughout the state and one youth residential psychiatric center in Waco. The HSCS is a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. The hospitals provide state-of-the-art treatment that is recovery-oriented and evidence-based. Whether in a direct-care or support role, your contribution will make a difference in the life of a Texan. Apply now to join our team.
Performs complex and specialized tasks to assist Austin State Hospital in maintenance of an electronic health record (current product is Avatar provided by vendor Netsmart). Provides training and technical support to Avatar users throughout the hospital. Performs ongoing review with users to identify patterns of system usage, training needs, and problems with Avatar including incomplete records, access, and hardware related problems. Proposes resolution to problems identified and works with team to implement solutions. Assists in reviews of Avatar usage and system operations to ensure compliance with Joint Commission, Center for Medicare and Medicaid Services (CMS), HIPAA, and other federal/state entities' requirements, laws, regulations, and policies. Responds to calls and questions and questions from users regarding Avatar. Assists in creating/preparing Avatar policy and procedure documents. Identifies skill sets needed by various user categories and clarifies discipline specific training needs with department heads. Creates appropriate training materials. Identifies legitimate needs for access to Avatar by non-staff including auditors, attorneys, court personnel, DFPS investigators, etc. Assists in physical access for special users. Provides access to ASH Avatar in accordance with requests from other facilities. Works under the general supervision of the Director of Health Information Management with latitude for the use of initiative and independent judgment
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