Administrative Asst II - Medical Department in Lubbock, TX

Description

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.
The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers
The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuityas well as 401(k) and 457 Programs under the Employees Retirement System of Texas.

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Medical Scheduler coordinates and schedules all medical appointments or treatments for the facility. Maintains and/or creates various tracking systems to track consents, surgery approvals, appointment requests, records requests, records receipt, follow-up visits, and scheduled appointments. Coordinates with Medical Staff providers to ensure all appropriate orders are entered in the electronic medical record including special instruction for appointments and notifies patient's unit/home of the special instructions before the appointment. Communicates appointment information with various departments within the facility to ensure staffing and transportation needs in accordance with facility policy and procedure. Assembles all information included in scheduling packets and trip packets. Processes return packets from outside providers and follows up as needed to complete. Processes and tracks information for surgery approvals prior to procedure including obtaining price of procedure from surgeon and surgical facility, if needed. Compiles and maintains a current provider list of providers accepting patients including all pertinent information needed to request an appointment, obtain medical records and consents from the provider office, and documentation of provider's contracting status with the facility. Maintains a list of the location of new providers willing to treat facility patients. Fields all inquiries about appointments, consults, trip validity, consents, or any other requested information from various departments within the facility in a courteous and timely manner and maintains good rapport and working relationships with all areas of the facility. Works under limited supervision with moderate latitude for the use of independent judgment in completion of duties.