Administrative Assistant in Elsa, TX

Description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Administrative Assistant 
Job Title: Administrative Asst IV 
Agency: Health & Human Services Comm 
Department: Quality Assurance-Field Serv 
Posting Number: 9218 
Closing Date: 10/06/2025 
Posting Audience: Internal and External 
Occupational Category: Community and Social Services 
Salary Group: TEXAS-A-15 
Salary Range: $3,248.00 - $4,837.08 
Pay Frequency: Monthly
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 20% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: ELSA 
Job Location Address: 848 PALM DRIVE STE. A 
Other Locations: Austin; Abilene; Alamo; Alice; Alpine; Alvin; Amarillo; Anahuac; Andrews; Angleton; Anson; Aransas Pass; Archer City; Arlington; Athens; Atlanta; Bacliff; Ballinger; Bandera; Bastrop; Bay City; Baytown; Beaumont; Bedford; Beeville; Bellville; Big Spring; Boerne; Bonham; Borger; Bowie; Brady; Breckenridge; Brenham; Brownfield; Brownsville; Brownwood; Bryan; Burnet; Caldwell; Cameron; Canton; Canutillo; Carlsbad; Carrizo Springs; Carrollton; Carthage; Center; Centerville; Childress; Clarksville; Cleburne; Cleveland; Coldspring; Columbus; Conroe; Copperas Cove; Corpus Christi; Corsicana; Crockett; Crosby; Crystal City; Cuero; Cypress; Daingerfield; Dallas; Decatur; Del Rio; Denton; Dickinson; Dumas; Duncanville; Eagle Pass; Eastland; Edinburg; El Paso; Elgin; Elsa; Ennis; Fabens; Falfurrias; Floresville; Fort Stockton; Fort Worth; Fredericksburg; Gainesville; Galveston; Garland; Gatesville; Georgetown; Giddings; Gilmer; Goliad; Gonzales; Graham; Granbury; Grand Prairie; Grapevine; Greenville; Hallettsville; Hamilton; Harlingen; Haskell; Hearne; Hemphill; Hempstead; Henderson; Hereford; Hillsboro; Hondo; Houston; Humble; Huntsville; Hurst; Irving; Jacksonville; Jasper; Johnson City; Jourdanton; Karnes City; Katy; Kaufman; Kerrville; Killeen; Kingsville; Kingwood; Kirbyville; La Grange; Lake Jackson; Lake Worth; Lamesa; Lampasas; Lancaster; Laredo; Levelland; Lewisville; Liberty; Linden; Littlefield; Livingston; Llano; Lockhart; Longview; Lubbock; Lufkin; Lumberton; Madisonville; Marble Falls; Marfa; Marlin; Marshall; Mcallen; Mckinney; Mercedes; Meridian; Mesquite; Mexia; Midland; Mineola; Mineral Wells; Mission; Monahans; Mount Pleasant; Mount Vernon; Nacogdoches; Navasota; New Boston; New Braunfels; Odessa; Orange; Palestine; Pampa; Paris; Pasadena; Pearland; Pearsall; Pecos; Perryton; Pharr; Pittsburg; Plainview; Plano; Pollok; Port Arthur; Port Lavaca; Presidio; Quitman; Raymondville; Refugio; Richardson; Richmond; Rio Grande City; Robstown; Rockwall; Rosenberg; Round Rock; Rowlett; Rusk; San Angelo; San Antonio; San Benito; San Juan; San Marcos; San Saba; Schertz; Seguin; Seminole; Seymour; Sherman; Silsbee; Sinton; Snyder; Socorro; Sonora; South Houston; Stephenville; Sugar Land; Sulphur Springs; Sweetwater; Taylor; Temple; Terrell; Texarkana; Texas City; The Woodlands; Tomball; Trinity; Tyler; Uvalde; Van Horn; Vernon; Victoria; Waco; Washington; Watauga; Waxahachie; Weatherford; Webster; Weslaco; Wharton; Wichita Falls; Woodville; Zapata 
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN 
YN,YNS 
 
 

Brief Job Description:

Texas Health and Human Services Commission (HHSC) is looking for individuals who want to join Access and Eligibility Services (AES), Policy and Quality division. AES provides an integrated and streamlined approach to connect individuals to services and supports that: reduce institutionalization, allow individuals to remain in their communities, and promote economic and personal self-sufficiency. AES is built upon its' core values of family, inclusion, commitment, innovation, and excellence with a goal of delivering best-in-class customer service to clients and stakeholders.

Our staff are well organized individuals with the ability to multi-task, thrive in a challenging, fast-paced and evolving environment, have excellent communication skills, a positive attitude, strong work ethic and a desire to assist others. If you possess these skills, then we want you to join our team!

The Administrative Assistant IV will report directly to the Director of Quality Assurance Field Services (QAFS). This position performs highly complex administrative support work for the QAFS area. Support work involves distributing and managing correspondence and information, as well as maintaining and organizing files, records, and calendars.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Conducts validation of assignments/projects to determine accuracy and assist in identifying section, unit and/or reviewer trends.

Oversees the completion of and monitors required performance reports and recommends appropriate changes.

Collects, organizes, and/or analyzes research findings from studies performed to identify areas requiring improvement and prepares comprehensive reports of findings and recommendations.

Oversees projects and assignments section to ensure monitoring and data collection activities meet the needs of the section, agency, and state.

Provides guidance to staff in procedural and policy issues which may include activities such as obtaining interpretations, conducting trainings, preparing and delivering presentation, and assisting with staff development.

Performs related work as assigned.

Knowledge, Skills and Abilities (KSAs):

Knowledge of SNAP, TANF, Texas Works Medicaid and/or Medicaid for the Elderly and People with Disabilities policies and procedures.

Knowledge of agency policies, operating methods, and procedures.

Knowledge or organizational operations.

Skill in operating computers and applicable computer software.

Skill in organization, analysis, and problem solving.

Skill in report production.

Ability to establish, plan, and organize assigned work and monitor production goals.

Ability to work independently and make independent judgments.

Ability to gather, assemble, correlate, and analyze findings.

Ability to prepare correspondence and reports.

Ability to communicate orally and in writing.

Ability to develop and maintain effective working relationships with others.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Education equivalent to a high school degree is required.

Experience with Microsoft Office Programs.

Experience in customer service preferred.

Experience in administrative support work preferred.

Must be willing to travel approximately 20% of the time to attend trainings and meetings.

Additional Information:

AES is built on its core values of integrity, community, accountability, respect, and excellence.

Applicants selected for hire will be required to pass background and other due diligence checks.

This position requires oral interview that includes an in-basket assessment.

Applicants may not have a history of substantiated fraudulent activity against HHSC or any programs it administers. Applicants who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.

Per HHS agency policy, individuals hired for this position that live within 50 miles of their Austin headquarters may be required to be in office three days a week.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.