Accountant V - Access Rules Team Lead in Austin, TX

Description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Accountant V - Access Rules Team Lead 
Job Title: Accountant V 
Agency: Health & Human Services Comm 
Department: HHSC Accounting 
Posting Number: 13185 
Closing Date: 02/12/2026 
Posting Audience: Internal and External 
Occupational Category: Business and Financial Operations 
Salary Group: TEXAS-B-22 
Salary Range: $6,000.00 - $6,300.00 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework: Not Eligible for Telework 
Travel: Up to 40% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 4601 W GUADALUPE ST 
Other Locations: Austin 
MOS Codes: 3451,310X,651X,751X,3402,3404,3408,8844,36A,70C,90A,36B,89A,65FX,65WX,6F0X1,F&S,FIN10,LS,LSS,PS,SK 
YN 
 
 

Accountant V - Access Rules Team Lead

This Team Lead position is in the Chief Financial Office's Accounting Department. If you have experience in research, customer service, reconciliation, accounting, bookkeeping, or cash-handling, this job opportunity is for you.

• Oversee a team that performs billing, collections, reconciliation, refunds, fund moves, and assess penalty fees for Access Rule.
• Receive and prepare refund requests, fund moves, claim setups and additional requests sent in via email and USPS.
• Process and keep all client information remitted to the agency confidential.
• Research, analyze, sort, and process financial data utilizing multiple client-based accounting systems.
• Backup additional tasks and areas of Accounts Receivable (AR) as assigned by management.
• All tasks are performed in accordance with Federal and State guidelines managed by Senate Bill 245.  Funds must be deposited within 72 hours of receipt.

Brief Job Description:

Performs moderately complex (senior-level) accounting work. Works under general supervision, with limited latitude for the use of initiative and independent judgment.  This position will be responsible for billing, collections, reconciliation, and late fee assessments for Access Rules.  In addition, this position will be responsible for the following tasks.

• Communicate with internal and external accounting teams via phone, email, and MS Team meetings to prepare and process fund move requests, claim setups, refunds, and any additional incoming tasks.
• Answer incoming client calls and make outbound phone calls regarding client account information.
• Verify the accuracy of client account information and request workflow logs to address discrepancies.
• Monitor the progress of workflow log requests from clients in the Accounts Receivable Tracking System (ARTS).
• You will need three years of customer service, accounting, bookkeeping, or cash-handling experience using an automated accounting system. 
• You will need at least three years of experience in Microsoft Office Suite.

Essential Job Functions (EJFs):

Performs highly complex (senior-level) accounting work. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. You will need experience in customer service, accounting, bookkeeping, or cash-handling using an automated accounting system. You will need experience using Microsoft Office Suite. This is the first of the senior levels. Employees at this level may:

1. Responsible for the Access Rules billing by calculating and sending out bills to facilities. Track payments and reporting by facilities to assure compliance with all Federal rules and regulations. (10%)
2. Responsible for reviewing the daily AR deposits for Access Rules to validate whether they are accurately applied to invoices. (10%)
3. Responsible for reviewing that invoices have been satisfied with payments by the due dates. (15%)
4. Reconcile Access Rules accounts for delinquency, assess late fees, send out delinquency notices, and place holds on TINS. (15%)
5. Run Access Rules reports to perform reconciliation. (5%)
6. Analyze Access Rules payments deposited by AR and submit fund moves and refund request forms to the appropriate AR teams. (10%)
7. Act as an Accounts Receivables (AR) representative in meetings and for system testing.  Serves as one of the primary contacts for Access Rules billing.  Open mail, prepare correspondence and other paperwork.  Answer questions via phone calls, emails, and MS teams. (15%)
8. Maintain, revise, and publish agency policies and procedures for the Access Rules area of AR.  Identify, develop, and implement improvement within this area of AR. (5%)
9. Train and maintain knowledge transfer to assigned AR Access Rules backup staff. (5%)
10. Work on special projects assigned by management including ad hoc request. Support AR management as needed and assigned. (10%)

Knowledge, Skills and Abilities (KSAs):

1. Knowledge of agency organizational structure for fiscal programs; governmental accounting; budget control methods, policies, and procedures; and laws and regulations pertaining to financial operations.
2. Knowledge of generally accepted accounting principles and procedures affecting the maintenance of accounting records and automated accounting systems.
3. Skill in use of a networked computer and software including Microsoft Excel, Teams, Word, Access, PeopleSoft, CAPPS FIN, USAS and/or other financial software.
4. Ability to work independently with limited supervision.
5. Ability to communicate professionally and effectively both verbally and in writing with clients, providers, agency staff and others.
6. Ability to plan and manage accounting and project workflows.
7. Ability to prioritize assignments and meet work deadlines.
8. Ability to identify problems, evaluate alternatives, and implement effective solutions.
9. Ability to update and maintain department policies and procedures, work instructions, or work guides and coordinate accounting operations and to provide guidance to others.
10. Ability to interpret and apply accounting theory; to interpret laws and regulations; to work accurately with numerical detail; to analyze, consolidate, and interpret accounting data; and to communicate effectively.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

1. Experience identifying and developing process improvements.
2. Experience using automated accounting or customer data base systems.
3. Experience with MS office suite (Word, Excel, Outlook, Teams).
4. Excellent written communications as observed by detail and completeness of information provided on state application.
5. Five years of progressively responsible experience in customer service, accounting, finance, auditing, or budgeting.  Accounting experience in State Government or Non-Profit organization is preferred.
6. Graduation from an accredited four-year college or university with major coursework in accounting, finance, or related field is generally preferred. Experience and education may be substituted for on another on a year-to-year basis.

Additional Information

• Ability to work closely on a team with varying personalities to meet hard deadlines in an ever-changing environment.
• Professionalism: Demonstrate consideration and respect for others in the workplace. Ability to remain calm and composed in stressful work situations.
• Attends work on a regular and predictable schedule in accordance with agency leave policy.
• Shift time is in office, weekdays 8:00AM-5:00PM.
• This job is not eligible to telework.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.